read this page before contacting us. You may contact us via email at firstname.lastname@example.org
or by phone at 714-529-1738.
We accept Visa, Mastercard,
and American Express.
We will inform you
by phone or email if any items in your order prove to be unavailable.
Shipping times are
calculated from the time your merchandise leaves the Giggle Golf warehouse.
Packages are usually shipped from our warehouse within 24 hours of your
order. This would be delayed if an order were placed over the weekend
or on a holiday. Please make your arrangements accordingly.
Shipping rates for
methods other than ground are calculated based on the weight, destination
and the shipping method of your order. You can see your shipping charge
during the order process BEFORE you place your order. You can also utilize
the "back" button to change the shipping method (i.e. overnight
instead of ground) and recalculate the cost.
Giggle Golf only
uses couriers that have a tracking system, like UPS, FedEx and USPS Express
Mail Service. We reserve the right to choose the most effective form of
shipping for your package.
All orders are sent
via Ground Shipping (3-7 Business Days from date order is processed) unless
another shipping method is chosen.
Shipments to Hawaii
and Alaska will be shipped via USPS (7-10 business days).
All orders shipped
within the State of California will be charged 7.75%
California Sales Tax.
Giggle Golf wants
you to be completely satisfied with your purchase. Our return policy is
simple: As long as the item is in "as-new" condition, the product
may be returned in the original packaging within 30 days of receiving
the shipment. There is a 15% restocking fee on all acceptable returns.
If the product box has been damaged, taped or altered in any manner, Giggle
Golf will also refuse to accept this as a valid return.
To initiate a return
you must send an email to email@example.com
explaining why you want to return the product and verifying the product
will be returned in the condition stated above. Giggle Golf will email
you an RMA number (return merchandise authorization). Please include this
RMA number with your return. Giggle Golf will NOT accept any returns
without an RMA number. You are responsible for return shipping costs as
well as products lost before they reach Giggle Golf, so we suggest you
use a shipper such as UPS or FedEx where you can track your package.
In the event that
your credit card is declined, Giggle Golf will attempt to reprocess your
order for two consecutive days before canceling. (Note: declines are often
the result of a mis-keyed credit card number or expiration date.)
We have taken steps
to deter credit card thieves from using stolen credit card information
on our site. We request that all customers shipping to addresses other
than their billing address notify their credit card company of the alternate
shipping address. This process is becoming standard and credit card companies
are happy to assist you. Simply call the number on the back of your credit
card and let them know you are placing orders via the Internet and would
like to give them an alternate shipping address. Doing this will speed
up the order process.
Your credit card will
not be charged until your order is ready to ship. Additionally we will
only charge your credit card for items that are shipped and not charge
your card for any items that are on backorder or discontinued at the time
your order ships.
Giggle Golf respects
each and every one of our customers' right to Privacy. At no time will
any personal information given to Giggle Golf (ie. name, home address,
home or work phone numbers, purchase history, etc.) be sold or transferred
to any other party. We have built our reputation on service and taking
care of our customers beyond their expectations, and we will continue
to provide these levels of service now and for the years to come.
This site is hosted
by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order
data. Yahoo! automatically collects order information but may only use
this information in the aggregate. If you accessed this store through
Yahoo! Shopping, Yahoo! also automatically collects information about
your shopping experience. Please see the Yahoo!
In the event a product
is listed at an incorrect price, with incorrect information due to typographical
error or error in pricing, we shall have the right to refuse or cancel
any such orders and correct any disparities whether or not the order has
been confirmed and your credit card has been charged. If your credit card
has already been charged for the purchase and your order is canceled,
we shall immediately issue a credit to your credit card account in the
amount of the charge. We reserve the right to refuse any order. Prices
and policies are subject to change without prior notice. All images and
text on this site are copywritten and are the property of Giggle Golf.
Giggle Sports, LLC
17291 Mount Herrmann
Fountain Valley, CA 92708