Giggle Golf

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Customer Support Payment Options
Product Availability Shipping Information
Tax Information Return Policy
Fraud Protection Privacy Statement
Typographical Errors Contact Information
 
Customer Support

Please read this page before contacting us. You may contact us via email at info@gigglegolf.com or by phone at 714-529-1738.


Payment Options

We accept Visa, Mastercard, and American Express.


Product Availability

We will inform you by phone or email if any items in your order prove to be unavailable.

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Shipping Information

Shipping times are calculated from the time your merchandise leaves the Giggle Golf warehouse. Packages are usually shipped from our warehouse within 24 hours of your order. This would be delayed if an order were placed over the weekend or on a holiday. Please make your arrangements accordingly.

Shipping rates for methods other than ground are calculated based on the weight, destination and the shipping method of your order. You can see your shipping charge during the order process BEFORE you place your order. You can also utilize the "back" button to change the shipping method (i.e. overnight instead of ground) and recalculate the cost.

Giggle Golf only uses couriers that have a tracking system, like UPS, FedEx and USPS Express Mail Service. We reserve the right to choose the most effective form of shipping for your package.

Shipping Methods

All orders are sent via Ground Shipping (3-7 Business Days from date order is processed) unless another shipping method is chosen.

Shipments to Hawaii and Alaska will be shipped via USPS (7-10 business days).

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Tax Information

All orders shipped within the State of California will be charged 7.75%
California Sales Tax.

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Return Policy

Giggle Golf wants you to be completely satisfied with your purchase. Our return policy is simple: As long as the item is in "as-new" condition, the product may be returned in the original packaging within 30 days of receiving the shipment. There is a 15% restocking fee on all acceptable returns. If the product box has been damaged, taped or altered in any manner, Giggle Golf will also refuse to accept this as a valid return.

To initiate a return you must send an email to info@gigglegolf.com explaining why you want to return the product and verifying the product will be returned in the condition stated above. Giggle Golf will email you an RMA number (return merchandise authorization). Please include this RMA number with your return. Giggle Golf will NOT accept any returns without an RMA number. You are responsible for return shipping costs as well as products lost before they reach Giggle Golf, so we suggest you use a shipper such as UPS or FedEx where you can track your package.

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Fraud Protection

In the event that your credit card is declined, Giggle Golf will attempt to reprocess your order for two consecutive days before canceling. (Note: declines are often the result of a mis-keyed credit card number or expiration date.)

We have taken steps to deter credit card thieves from using stolen credit card information on our site. We request that all customers shipping to addresses other than their billing address notify their credit card company of the alternate shipping address. This process is becoming standard and credit card companies are happy to assist you. Simply call the number on the back of your credit card and let them know you are placing orders via the Internet and would like to give them an alternate shipping address. Doing this will speed up the order process.

Your credit card will not be charged until your order is ready to ship. Additionally we will only charge your credit card for items that are shipped and not charge your card for any items that are on backorder or discontinued at the time your order ships.

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Privacy Statement

Giggle Golf respects each and every one of our customers' right to Privacy. At no time will any personal information given to Giggle Golf (ie. name, home address, home or work phone numbers, purchase history, etc.) be sold or transferred to any other party. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service now and for the years to come.

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

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Typographical Errors

In the event a product is listed at an incorrect price, with incorrect information due to typographical error or error in pricing, we shall have the right to refuse or cancel any such orders and correct any disparities whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We reserve the right to refuse any order. Prices and policies are subject to change without prior notice. All images and text on this site are copywritten and are the property of Giggle Golf.

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Contact Information

Giggle Sports, LLC
17291 Mount Herrmann
Fountain Valley, CA 92708
714-529-1738
info@gigglegolf.com

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